Shipping & Delivery

About Shipping:

Our objective is to ensure exceptional shipping options for customers worldwide, regardless of their location. With a daily delivery volume reaching hundreds of customers globally, we are committed to delivering services of the utmost quality and excellence.

We provide complimentary shipping for orders totaling US$50 or more.

For orders below US$50, the shipping rates are as follows.

Order Price Shipping Rate
$50 and up Free
$0-$49 $8.99 (US & others: standard shipping 10-30 business days)


The delivery timeframe consists of two components: processing time and shipping time, which together make up the total time for order delivery.

The processing of orders typically requires a time frame of 3-5 business days.

The shipping time for orders varies depending on the destination country. To obtain detailed information regarding the shipping time to specific countries, please refer to the table below for the relevant details:

Country/Region:

    Shipping Time (Business Days):

    USA (excluding special territories)

    8-12

    United Kingdom, Germany, France, Mexico, Spain (excluding special areas)

    6-12

    Australia, Canada, Italy

    12-18

    Switzerland, Denmark, Ireland, New Zealand, Belgium, Austria, Sweden, Netherlands, Norway, Portugal

    15-25

    Japan, South Korea

    8-18

    Saudi Arabia, United Arab Emirates

    20-30

    India

    12-22

    The standard shipping method typically requires a total delivery time of 5-30 business days.

     

    Once your order is placed, you can check order shipping info from the online order status page. We will also inform you through your registered email or.

     

    Package privacy?:

    We understand that our customers value their privacy, especially when purchasing adult products. We take privacy concerns seriously and ensure that our packaging is highly discreet. Here's what we do to protect your privacy:

    1. We use unmarked, plain packaging materials that do not reveal the contents of the package.
    2. Our packaging contains no logos or branding that could suggest the nature of the products inside.
    3. The shipping labels on our packages do not mention the contents or product names, ensuring confidentiality.

    We are committed to providing the highest level of privacy for our customers, allowing you to shop with confidence, knowing that your purchases will remain confidential.

    About Taxes:

    For most of the countries,our customers do not need to pay for importing fees, duties or VAT(Valued Additional Tax).However, for some limited countries (especially for some European countries such as Germany, Italy, UK and Canada, etc.) may need to pay duties or VAT according to your countries' levying rules.

    We are excited to offer international shipping for most destinations of the world.

    If you have any questions, please contact us via sensateService@outlook.com

    Thank you for your support!